Network problems cause organizations to lose time and money unnecessarily. Our maintenance services are available 24/7 - domestically and internationally - to respond quickly to minimize any disruption. We offer a range of business network support services and equipment maintenance services to meet your project needs.
Rapid Rollout Center
Our Rapid Rollout Center is available 24/7/365 to resolve circuit or network issues. Our
rapid deployment team is available with 2-4 hour onsite response times including equipment and materials solutions anywhere in the United States. International maintenance and support services are also available. Backed by our 130+ Nationwide Rapid Distribution Centers (NRDC) with international capabilities, we provide trusted Concert Techs, equipment and materials to respond within your SLA timeframe requirements.
Concert Technologies meets all SLA requirements with complete onsite maintenance and business network support solutions for any voice, video, security and data equipment. Additionally, our web-based customer service portal, COPS, enables you to check maintenance and daily support status easily and efficiently.
24/7 Maintenance Highlights
- Onsite Troubleshooting and Repairs
- 24/7 Maintenance and Technical Support anywhere in the world
- SLA Requirements Compliance including Equipment
- Certified, Local Concert Techs
- Equipment Provisioning
- Experienced Support
- Maintenance Updates via Web and Email
We provide 24/7 technical support for all of our services, and gather, analyze and communicate the project requirements to our Concert Techs for highly responsive, accurate support through our proven Maestro Technology Rollout System®.
Find out how Concert Technologies can help you with your next technology rollout.
Contact Us Today