Project Management is one of the cornerstones of deploying technology on a multi-site nationwide or global scale. That is why it is the first component of the Rollout Services Model. And its driving benefits of lower project costs and accelerated deployment speed make it a "must have" for any technology rollout!

NATIONWIDE ROLLOUT AND GLOBAL TECHNOLOGY DEPLOYMENTS
Outside of standard project management best practices, there are two important aspects for enhancing Project Management from a nationwide rollout or global deployment perspective:

• Ensure Efficiency of the Unified Collaboration of Relationships
  
• Promote Harmonic Team Coordination and Multiple Equipment Support by a Single Vendor
  

TIP #1
Ensure Efficiency of the Unified Collaboration of Relationships
A technology rollout's efficiency is not just about the rollout company, but also about the relationships it utilizes and leverages in order to make each and every project as successful as possible.

For a technology rollout company to capitalize on unified collaborations during the deployment phase, it is critical that the communication flow is as efficient as possible. To do this, the number of people involved at each point should be minimized which provides reduced risk of misinterpretation of information.
A good example of this is when I was in school and my dear ol' teacher put everyone in a circle. The teacher whispered a message in my ear and I in turn did the same to the next student. When the message finally made it around the entire circle, it was greatly distorted and incoherent! This principle still applies today in any type of Project Management communications.

The efficiency of communications and deployment processes can be maximized by employing the following methods:

• Using the Centralized Single-Tier Process Structure in which each professional communicates directly either with the customer, the field technician or the internal Rollout Delivery Team.
  
• Utilization of the Direct Tech Communication Channel in which the technology rollout company directly manages field technicians at every site location as opposed to the less efficient communication channel of the technology rollout company utilizing its partner to manage field technicians (Indirect Tech).
  
• Employing written communications such as daily updates and email alerts during the deployment phase.
  
• Ensuring verbal communication is used to advise, direct and resolve issues on demand as needed at each site.
  

Thus it's important for communications to not only be effective and quick, but also for them to travel in both an upstream and downstream flow. This allows for rapid and accurate information throughout your entire rollout. Translation: an efficient technology rollout and positive reflection of your company's abilities.

Tip #2
Promote Harmonic Team Coordination and Multiple Equipment Support by a Single Vendor
The ability to coordinate and support multiple pieces of equipment while deploying them in as few truck rolls as possible is a key part of Project Management of multi-site technology rollouts. When provided by a single vendor, this will significantly increase your return on investment for your project.
In order for everyone involved in the technology rollout to be in harmonic coordination, they must all be informed and on board with what is required. The Master Rollout Analysis does just that!

By utilizing the Master Rollout Analysis & Requirements, the technology rollout company is able to manage and support all field technicians through the entire installation of multiple pieces of equipment at every site. By being comprised of Component Templates that can easily and quickly disseminate the requirements for the rollout to the right parties involved, this analysis will minimize truck rolls and ensure the correct specifications for each type of equipment before a single technician begins any onsite work.

With the majority of the work completed in pre-deployment and the flexibility to make necessary changes as needed, the Master Rollout Analysis & Requirements provides quick resolution support during the deployment phase.  As I always say it's "all in the setup" and by having a plan in place and the ability to react quickly, you will save yourself time and money by preventing potential issues from occurring and resolving the "What Ifs" when they do occur!

Conclusion
For your nationwide rollout or global technology deployment to go as quickly and smoothly as possible, it is critical to ensure that your technology rollout company is employing the following:

• Centralized Single-Tier Process Structure for efficient and rapid communication flow.
  
• Direct Tech Communication Channel for the support and monitoring of technicians and work at each site.
  
• Master Rollout Analysis that details the technology rollout requirements in the pre-deployment phase.
  

This provides you with the benefits of:

• Highest Quality Assurance at every site.
  
• Accurate and Efficient Communications from a single source provider for your technology rollout needs.
  
• Peace of Mind that each job will be completed professionally and on time.
  

With that said, it's time for me to depart. But don't be sad. There's more multi-site technology rollout excitement to come. Until next time, my rollout enthusiasts!

More Information
For more information, check me out - Mr. Rollout - at the Concert Technologies website. Until next time, my technology rollout enthusiasts!

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