Concert Blog

A Technology Rollout System Is More Than Project Management

An overview of the services, processes and procedures of a technology rollout system designed for nationwide multi-site, multi-technology deployments. A Technology Rollout System is a structured set of processes that anticipate events which cause deployment set-backs while providing proactive methodologies designed to mitigate risk. These same processes and methodologies provide consistent, high-quality deployments, predictable cost…
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Managing Business Technology Deployments

THE BENEFITS OF OUTSOURCING PROJECT MANAGEMENT FOR BUSINESS TECHNOLOGY DEPLOYMENTS. Enterprises striving to meet the needs of their customers often go to extraordinary lengths to develop new enterprise solutions driven by state-of-the-art technology. Many companies prefer rapid, cost-effective, “hands-off” solutions for their large, complex business technology rollouts through outsourcing. However, understanding how a universal Technology…
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Communications Infrastructure Project Management Drives IoT Deployment Success

Because of the competitive advantage that Internet of Things (IoT) devices can deliver to business, enterprises are constantly seeking new and innovative ways to align their technology deployment strategy with their strategic business goals. Whether it is new technology to enhance customer experience, maximize product and service monitoring, or to revolutionize warehousing, the ability to…
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The Anatomy of a Bad Rollout: Carpal Tunnel Syndrome

Continuously replying to 'what went wrong' emails causes debilitating pain. One of the biggest challenges of successfully managing large, multi-site technology rollouts is understanding the project’s true scope and providing a definitive, scalable solution. Early symptoms of poorly orchestrated rollouts can often be shrugged off as the results of a few individuals’ poor performances. They…
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Project Management Tips For Successful IT Deployments

Project Management Guidelines for Development and Operations (DevOps) Teams Preparing For Multi-Site IT Deployments. Suppose a DevOps team is considering a new IT deployment project. They want to install new, standardized circuits and equipment across a legacy enterprise network. The company has multiple city-center branches, rural warehouses, and a full campus Head Office. Each building…
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Communications Infrastructure is the Future of Business

Communications infrastructure is best understood as the technology, products and network connections that allow for the transmission of communications over large distances.  From single-purpose networks, to the advent of converged, multi-purpose networks, the category is continually evolving.  As new infrastructure capabilities emerge, they enable the use of cutting-edge technologies to power business innovation. The Evolution…
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IT Infrastructure Management Takes a Team

How to build an IT infrastructure team that transcends the challenges of modern technology and effectively manages multi-site rollouts. Effectively managing multi-site IT infrastructure projects takes strategic perspective and a thorough understating of how large, multi-site rollouts impact internal operations. The rollout should only be limited by the skill and ability of the team that…
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Anatomy of a Bad Technology Rollout: Angina

Continual revisits put unbearable strain on your heart A multi-site technology rollout consists of a detailed solution that requires technology services delivered by dutifully managed onsite field technicians. It is a large and complex project that is dependent on the processes, services, resources, and relationships of the technology rollout company, and its ultimate success hinges…
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How to Pay Down Your Communications Infrastructure “Debt”

In our previous article "How Can I Tell You What Communications Infrastructure I Need, When I Don't Even Know What I Have?" we discussed the challenges faced by enterprises that own and operate large, complex communications infrastructure. For such organizations, a lack of verified documentation makes it impossible to maintain and enhance communications infrastructure in…
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The Challenges of Communications Infrastructure

The  Challenge of Documenting Complex Communications Infrastructure Many large enterprises struggle to manage their complex, distributed communications infrastructure efficiently.  The lack of accurate readily-accessible documentation makes it impossible to maintain and enhance their infrastructure in a responsive, reliable, and cost-effective way. How Can I Tell What Communications Infrastructure I Need, When I Don't Know What I…
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Anatomy of a Bad Rollout: Migraine

Without good project management, your stress levels rises and rollout performance falls! A technology rollout project manager (PM) wears many hats: they must be an efficient and effective organizer, a masterful communicator, and a determined, creative problem solver.   Just like a maestro conductor, a great PM makes everyone around them perform better, but what if…
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Trust, But Verify: Finding the Right Rollout Company

Customers should be able to choose their rollout company partner based on objective data - not marketing When searching for a multi-site technology rollout company, it's tough for a customer to tell one provider from another.  This is because they use the same generic statements, such as "we are your single point of contact," or…
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