Concert Blog

Done Right First Time is Best

According to the Aberdeen Group report "First-Time Fix: A Metric That Drives Success" the #1 customer complaint regarding field service jobs is that the technician was not able to resolve the issue.  While this is obviously frustrating to a customer for a service call, it is potentially disastrous in a technology deployment project. This difference is…
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The 5 Signs you’re working with an Accountable Company

  Think back to grade school for a moment and remember when the teacher called on you to partner with someone for a project. If you weren’t partnered with your best friend (which 9-times-out-of-ten, you were), you made sure to team up with the most reliable classmate in the group.  Someone who wasn’t going to push…
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The Future of Retail Banking is Here. Is Your Network Infrastructure Ready?

A recent article in American Banker, “the ‘Branch of the Future’ Will Still Be a Branch” discusses how banks are upgrading network infrastructure to deliver new technologies and enhance their customer's experience at the branch-level. New Technology Deployments Depend on Upgraded Network Infrastrucutre Adoption of new customer-centric technologies, such as in-branch Wi-Fi, Digital Signage, and…
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The Numbers Don’t Lie. Or Do They?

Vendor due diligence plays a huge part in the technology buying process. With so many options available to address a given business need today, it is essential to show that the option selected represents the best investment. A key part of the due diligence process is to verify 3rd party references for the selected vendor. In…
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Concert Technologies Wins Prestigious Government Supplier Award

DULLES, VA, July 25, 2016 – Concert Technologies today announced that it was recently selected as a winner in the Supplier Excellence Award (SEA) category of the United States Postal Service (USPS) Supplier Performance Awards Program (SPAP). Concert is one of only three winners selected for this award from the USPS network of over 25,000…
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Concert Technologies RTPMs Show Pride at the BICSI Winter Conference

DULLES, VA, FEBRUARY 1, 2016 Concert Technologies has released a BICSI pride video highlighting its RTPMs (Registered Telecommunications Project Manager) and their pride for the leading Information and Communications Technology (ICT) industry association, BICSI. The release of this BICSI pride video coincides with the 2016 BICSI Winter Conference & Exhibition held January 31-February 4, 2016…
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Concert Technologies Celebrates 20 Year Anniversary and Milestone of 300,000 Technology Rollouts

DULLES, VA, NOVEMBER 20, 2015 Concert Technologies celebrates its 20 year anniversary as the industry’s leading global technology rollout company. Two decades of experience deploying infrastructure technology across multiple sites for government, commercial and international organizations has lead Concert Technologies to complete 300,000 rollouts. The company has released a YouTube video announcing these milestones. To…
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Concert Technologies Launches eBonding API for Technology Rollout Customers

DULLES, VA, NOVEMBER 17, 2015 Concert Technologies today launched its eBonding API for telecommunications carriers and enterprise business customers. The Concert Technologies eBonding APIs deliver time and money-saving back-office integration, allowing customers complete system flexibility for their technology rollout and maintenance orders. Telecommunications carriers and enterprise business customers will benefit from the eBonding API platform by performing…
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BICSI Establishes First Authorized Design Training Provider in the Mid-Atlantic Region at Concert Technologies

DULLES, VA, MAY 27, 2015 Concert Technologies has been awarded the status of BICSI Authorized Design Training Provider by BICSI, the professional association supporting the information and communications technology (ICT) industry. As a BICSI Authorized Design Training Partner, Concert Technologies is a recognized provider of BICSI’s ICT design and project management training. With only 6…
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