It all starts with Project Management.  You can have the best technology or equipment, or the lowest price, but if you don’t deploy it on schedule, you have a dissatisfied customer. Being able to have resources available and meet our deployment schedule is what the customer sees.  They don’t see Concert vs. CWPS, they see a CWPS deployment being successful and obviously that reflects well on us.

Dan Smith, COO, http://www.cwps.com