Concert Blog

The Top 5 Technology Deployment Questions a Management Team Should Ask

Whether you’re planning technology deployment across multiple locations or deploying new hardware, it’s important to know what questions to ask when preparing for your technology rollout.  Sadly it’s not as simple as a snap of your fingers, but that doesn’t mean it has to be difficult, if it's managed properly. Here’s our list of the top…
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What Really Causes IT Infrastructure Project Failures?

When disaster strikes in a multi-site IT infrastructure technology rollout, it is really easy for upper management to point fingers. "It was the technician's fault," or "It was lack of resources," are  knee jerk reactions that often get used as scapegoats by upper management. Poor Project Planning Leads To IT Infrastructure  Project Failure The truth of…
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Five Myths About Information Communications Technology Rollouts

De-bunking some of the biggest myths we’ve heard about information technology and information communications technology deployments. It's All About Your Field Tech Network While having an army sized field tech network all over the country may leave you feeling like you’ve covered all of your bases, you may have overlooked a crucial piece to your…
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Does Your Technology Partner Have a “Straight-Up” Policy?

Do you recognize this scenario? You finish a project status call with a business partner or service provider and turn to your colleague and say something like "what do you think they meant when they said that?", or worse still, "I wish they'd told us that last week!".  If you do recognize this, the chances…
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Done Right First Time is Best

According to the Aberdeen Group report "First-Time Fix: A Metric That Drives Success" the #1 customer complaint regarding field service jobs is that the technician was not able to resolve the issue.  While this is obviously frustrating to a customer for a service call, it is potentially disastrous in a technology deployment project. This difference is…
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The 5 Signs you’re working with an Accountable Company

  Think back to grade school for a moment and remember when the teacher called on you to partner with someone for a project. If you weren’t partnered with your best friend (which 9-times-out-of-ten, you were), you made sure to team up with the most reliable classmate in the group.  Someone who wasn’t going to push…
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The Future of Retail Banking is Here. Is Your Network Infrastructure Ready?

A recent article in American Banker, “the ‘Branch of the Future’ Will Still Be a Branch” discusses how banks are upgrading network infrastructure to deliver new technologies and enhance their customer's experience at the branch-level. New Technology Deployments Depend on Upgraded Network Infrastrucutre Adoption of new customer-centric technologies, such as in-branch Wi-Fi, Digital Signage, and…
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The Numbers Don’t Lie. Or Do They?

Vendor due diligence plays a huge part in the technology buying process. With so many options available to address a given business need today, it is essential to show that the option selected represents the best investment. A key part of the due diligence process is to verify 3rd party references for the selected vendor. In…
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Concert Technologies Wins Prestigious Government Supplier Award

DULLES, VA, July 25, 2016 – Concert Technologies today announced that it was recently selected as a winner in the Supplier Excellence Award (SEA) category of the United States Postal Service (USPS) Supplier Performance Awards Program (SPAP). Concert is one of only three winners selected for this award from the USPS network of over 25,000…
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Concert Technologies RTPMs Show Pride at the BICSI Winter Conference

DULLES, VA, FEBRUARY 1, 2016 Concert Technologies has released a BICSI pride video highlighting its RTPMs (Registered Telecommunications Project Manager) and their pride for the leading Information and Communications Technology (ICT) industry association, BICSI. The release of this BICSI pride video coincides with the 2016 BICSI Winter Conference & Exhibition held January 31-February 4, 2016…
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Concert Technologies Celebrates 20 Year Anniversary and Milestone of 300,000 Technology Rollouts

DULLES, VA, NOVEMBER 20, 2015 Concert Technologies celebrates its 20 year anniversary as the industry’s leading global technology rollout company. Two decades of experience deploying infrastructure technology across multiple sites for government, commercial and international organizations has lead Concert Technologies to complete 300,000 rollouts. The company has released a YouTube video announcing these milestones. To…
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