Our customers rely on us to deliver consistent, accelerated rollouts on a massive scale. Our ISO 9001:2015 compliant Quality Management System (QMS) ensure their needs are met. Every project. Every time.
Our QMS provides us with the ability to consistently provide the premium services that our customers have come to expect along with the organizational framework to ensure we continually enhance customer satisfaction.
From Fortune 100 companies to government agencies and global organizations, we are proud to provide our services to a wide range of customers. Because our QMS is certified to the prestigious international 9001:2015 standard, customers know they can count on Concert to deploy their enterprise-wide rollouts with 100% confidence.
Increased Customer Satisfaction
We strive to continually give our customers comprehensive solutions that go over and above just satisfying their specific project requirements.
The ISO 9001:2015 compliance certification represents strong, third-party validation of Concert Technologies’ longstanding commitment to providing the highest quality technology rollout services to our customers across all of our business segments.
Increased Operational Efficiency
Our ISO-compliant QMS ensures our internal processes and methodologies consistently produce some of the industry's top performance metrics.
We use advanced analytics of every job to understand and communicate our system’s performance relative to our customer's objectives, while providing full operational transparency into their project's ongoing progress through our customer portal.
Optimized Program Development
By following our ISO-compliant QMS, Concert is able to actively identify our customer's biggest pain points and develop fully immersive programs that accurately address the industry's most critical needs.
Our wide range of programs and services continue to grow every year, including the recent development of VeriStructure, our platinum award-winning Infrastructure Verification as a Service (IVaaS) Life-cycle Management program.
Training Tomorrow's Industry Leaders
Concert Technologies takes pride in being the industry leader in training telecommunications professionals. For over 5 years, we've been a BICSI Authorized Design Training Provider (ADTPs) and are home to the world's most BICSI certified RTPMs and RTPPs under one roof.
Needless to say, we take pride in training some of the most highly regarded project managers in the industry. Our ISO-compliant QMS provides us with the framework to ensure that we are constantly improving employee and customer access to the industry's best training programs.