our proven performance is your guarantee
of rollout success
We believe so much in the value of high performance that we want to share our data with you.
Our Customer Satisfaction and Operational Performance numbers are born from the experience of delivering more than hundreds of thousands of rollouts and our ISO 9001:2015 certified Quality Management Systems (QMS), a system which we have developed for over 24 years to ensure our internal processes and methodologies are continuously improving our operational processes and consistently exceeding the expectations of our customers. If you'd like your next technology rollout to go this well, contact us. We'd love to talk.
“For too long our industry has hidden behind customers’ low expectations of installation performance. Concert was founded on the premise that there is absolutely a way to deliver a consistent, high-quality customer installation experience – even at massive volumes. The Maestro system fuses our internal processes with elements of Project Management and Manufacturing Process Management best practice to provide a model that virtually guarantees that the job is done right first time - every time. It’s time that technology rollout companies stopped blaming poor installation performance on the Field Technicians and instead ask themselves ‘what are we doing to put front-line Field Technicians in a position to deliver a great installation experience?'.
You see our numbers, I challenge the industry as a whole to provide the same level of transparency. It’s long past time for customers to be able to make informed purchasing decisions based on real data, not marketing promises.”
Dennis Mazaris, President & CEO, Concert Technologies