Category Archive for "Project Management" | Concert Technologies

Managing Business Technology Deployments

THE BENEFITS OF OUTSOURCING PROJECT MANAGEMENT FOR BUSINESS TECHNOLOGY DEPLOYMENTS. Enterprises striving to meet the needs of their customers often go to extraordinary lengths to develop new enterprise solutions driven by state-of-the-art technology. Many companies prefer rapid, cost-effective, “hands-off” solutions for their large, complex business technology rollouts through outsourcing. However, understanding how a universal Technology…

Communications Infrastructure Project Management Drives IoT Deployment Success

Because of the competitive advantage that Internet of Things (IoT) devices can deliver to business, enterprises are constantly seeking new and innovative ways to align their technology deployment strategy with their strategic business goals. Whether it is new technology to enhance customer experience, maximize product and service monitoring, or to revolutionize warehousing, the ability to…

Project Management Tips For Successful IT Deployments

Project Management Guidelines for Development and Operations (DevOps) Teams Preparing For Multi-Site IT Deployments. Suppose a DevOps team is considering a new IT deployment project. They want to install new, standardized circuits and equipment across a legacy enterprise network. The company has multiple city-center branches, rural warehouses, and a full campus Head Office. Each building…

IT Infrastructure Management Takes a Team

How to build an IT infrastructure team that transcends the challenges of modern technology and effectively manages multi-site rollouts. Effectively managing multi-site IT infrastructure projects takes strategic perspective and a thorough understating of how large, multi-site rollouts impact internal operations. The rollout should only be limited by the skill and ability of the team that…

The Challenges of Communications Infrastructure

The Challenge of Documenting Complex Communications Infrastructure Many large enterprises struggle to manage their complex, distributed communications infrastructure efficiently. The lack of accurate readily-accessible documentation makes it impossible to maintain and enhance their infrastructure in a responsive, reliable, and cost-effective way. How Can I Tell What Communications Infrastructure I Need, When I Don't Know What I…

Anatomy of a Bad Rollout: Ear Ache

Poor communication will cause your project to fail. It's no secret that poor communication makes any job tougher. It may surprise you though, to know that a study by the Project Management Institute (PMI) shows that project failure rate is directly related to poor communication. To quote from the study: "Ineffective communication is the primary contributor to project failure one third…

Multi-site Technology Rollout Deployments Without Tears

Congratulations! You are through the product selection of a multi-site technology rollout and have signed a contract with your chosen vendor. Now you’re ready to start using your new technology at all your different business locations… But wait, there’s still something left to do—it's the deployment! Don't worry, the technology rollout process doesn’t have to…

“Mind the Gap” – How To Avoid Buyer’s Remorse for Technology Deployments

How can you make sure your technology deployments don't fall into the proverbial Customer Experience "gap?" We've all been there. You buy a product and excitedly bring it home. You remove the packaging and then, sigh... It's just not what you thought, or hoped, it would be. There's a gap - a gap between the experience you expected,…

Lessons From NASA and The Dangers of ‘GroupThink’ in Technology Rollouts

Mark Kelly, the NASA astronaut, is an excellent public speaker. His speeches focus on the topic of how to build high-performance teams, and they are anchored by a quotation he learned early in his NASA career - "None of us is as dumb as all of us." At first reading, this statement seems counter-intuitive: in life,…

Orchestrated Technology Rollouts: The Concertmaster

Our new white paper explores orchestrated technology rollouts and the similarities between the operation of a concert orchestra and that of a technology rollout company. The paper shows how the orchestra operational model can be adapted for application to the unique challenges of delivering multi-site technology rollouts at scale. In this post we compare the similarities between the…

A Lesson In Good Technology Rollout Account Management

If you have worked in large scale multi-site technology rollout account management for a while, it's a certainty that you have either worked in or heard about, rollouts that were "doomed from the start". With a project as complex as a multi-site technology rollout, to the unprepared - the problems can come thick and fast. We use a…

How is a Multi-Site Technology Rollout Like An Orchestra?

There is a problem within the multi-site technology rollout industry. Too many rollouts fail because they cannot overcome the barriers to reliably deploying technology at scale. Symptoms of rollout failure are inconsistent deployments, schedule confusion, chronic quality issues, and systemic service and support challenges. The impacts of this failure are cost overruns, operational business risk, reputational…

Category Archives: Project Management