A Lesson in Rollout Communication from the 2017 Oscars
Valuable Lessons in IT Infrastructure and Technology Deployment Problem Solving Learned From the Apollo 13 Mission
If billing/payments are a mess, a great deployment experience is wasted
Beware! Focusing on the wrong cost components can sink your rollout!
2016 Customer Survey Results are Similar to Giants of Customer Service Industry
How to maintain service quality and rollout velocity as volume grows
Because things don’t always go exactly as planned…